Return & Refund Policy
Thanks for shopping at CARINAWEAR.COM
If you are not entirely satisfied with your purchase, we're here to help.
- Returning an item(s) can be valid within 14 days of receiving the order.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
- Cash on Delivery payment will be refunded through a bank wire transfer. in the return request please provide your bank details.
Important note: As per Egyptian Central Bank instructions online payment cannot be refunded as cash.
We will be responsible for picking up the returned product(s) at free of charge.
- Non-refundable Products:
According to our returns & exchanges policy, the below products cannot be returned or refunded
due to hygiene reasons to ensure the safety of carina’s customers:
If you have any questions on how to return your item to us, chat with us now.